SwarnMithaas – Terms and Conditions
Last Updated: 15 July 2025
(These terms apply to all customers of SwarnMithaas — whether the order is placed via website, phone, or WhatsApp.)
1. 🛍️ Order Acceptance
SwarnMithaas products are only available through our official channels.
We do not sell on any third-party platforms such as Amazon, Flipkart, Meesho, etc.
An order is considered valid only after confirmation from our side.
2. 🚚 Delivery Policy
We provide delivery across India.
International orders are accepted, but additional shipping charges will apply. Free shipping is currently only available within India.
Typical delivery time ranges between 3 to 7 working days, depending on the location.
3. 🏪 Pickup Facility
Customers can also opt for self-pickup from our outlet located at:
📍 Location: Ghormara, Deoghar, Jharkhand
🕘 Timing: 9:00 AM – 7:00 PM (Open all days)
4. 💰 Payment & Discounts
We accept all major payment modes:
Cash | UPI | Paytm | PhonePe | Bank Transfer
Customers who make advance payment are eligible for a discount.
Cash on Delivery (COD) is available but not eligible for any discount.
5. 🔁 Return & Refund Policy
If there is a major issue with the product (damage, spoilage, or wrong item), you can request a return or replacement within 4 days of delivery.
Photo/video proof is required for verification.
Final decision regarding refund or replacement rests with the SwarnMithaas team.
6. 🍬 Customization & Purity
We offer product customization, including:
Sugar-free peda
No dry fruits
Special festive packaging
Our sweets are free from preservatives and artificial colors.
All products are 100% vegetarian.
7. ⚠️ Fake Brand Alert
SwarnMithaas is an original local sweet brand.
If you find any shop or platform using the “SwarnMithaas” name without authorization, it is fake.
Our logo, brand name, and packaging design are part of our unique identity.
Any duplication or misuse may lead to legal action.
8. 🔐 Privacy & Customer Information
We only collect basic customer information required for order fulfillment — such as name, contact, and address.
This data is never misused or shared with third parties.
We respect your privacy and use this data solely for service and delivery purposes.
9. 📜 Policy Updates
SwarnMithaas reserves the right to update these Terms & Conditions at any time.
All updates will be posted on the official website.
It is the customer’s responsibility to stay informed by reviewing the latest terms periodically.
10. 🧡 Customer Support
For any concerns, queries, or feedback, feel free to reach out to our support team via WhatsApp, call, or by visiting our outlet.
SwarnMithaas – Rooted in Tradition, Committed to Taste.
#OriginalGhormaraPeda